Telecom Recovery is an industry pioneer in the rapid recovery of communications after a telecommunications outage, with a unique focus on the restoration of the incoming calls to existing phone numbers. With Telecom Recovery’s Voice Recovery Service™, complete control of incoming calls to all phone numbers can be restored in only minutes, allowing callers to be handled in almost any way imaginable, and enabling quick adaptation to changing circumstances on-the-fly, even while calls are in progress.
Mass notification via voice, SMS/text, and email is included, as are a Toll-Free Information Hotline, voicemail-to-email, a fax server, an emergency conference bridge, complete PBX functionality, and more. No special hardware or software is required, and no change of carriers is necessary. The service is sold as a monthly subscription similar to insurance, is scalable for large enterprise customers, affordable for small business, and satisfies all compliance requirements for the maintenance of communications in government, financial, and healthcare industries.
A comprehensive Emergency Communications Plan with full-color diagrams, tailored for each customer utilizing Telecom Recovery’s abundant in-house telecommunications expertise, is provided as part of the service.