Collaboration solutions allow people to access and exchange information globally either by audio, web or video conferencing.
Whether connecting with colleagues, customers, investors, prospects, board members, you name it, businesses need a reliable virtual work space to conduct meetings and exchange ideas.
Drivers behind growth in SMB market:
- Content Management around file sharing
- Business driven decision making among multiple individuals, departments and across geographies
- Need for speed for improved innovation and meeting scheduling
- Employee telecommuting is becoming the norm
- Increased customer focus to improve response time requires collaborative effort in organizations
- Saturation of mobile devices
- Cloud adoption; more than 1/3 of SMBs see the ability to provide or support collaboration as a key success factor