New Research Reveals Business Benefits of Connecting Employee and Customer Engagement

Here’s a situation most people can relate to: You buy a product, and when it arrives, there’s something wrong with it—for instance, it was damaged in shipment or doesn’t operate as advertised. Mildly frustrated, you open the company’s mobile app to send a message but discover no such messaging capabilities exist. Next, you reach out through Facebook, but nobody answers. Finally, you bite the bullet and try to find the company’s service phone number on their website. Ten minutes after searching, you find it and call in.

PlanetOne Featured in CRN’s 2019 Partner Program Guide

PlanetOne today announced that CRN®, a brand of The Channel Company, has recognized PlanetOne in its 2019 Partner Program Guide. This is the fifth year in a row that the company has been included in the annual guide that identifies the strongest and most successful partner programs in the channel today, offered by the top technology suppliers for IT products and services.