– PlanetOne, the IT and telecom industry’s preferred connectivity partner, is hosting its 2019 Tech Tour, Nov. 5-6 in Scottsdale, Ariz. The final stop on PlanetOne’s 2019 Tech Tour, this end of year event takes aim at key trends, technologies and business model shifts impacting the IT and telecom channel and its growing customer base.
According to a study by Markets and Markets, the cloud-based contact center technology
market is predicted to reach a global value of $15.67 billion by 2022 at a 25.2% compound
annual growth rate (CAGR).
Looking to tap into that growth? Here are four unexpected benefits of cloud-based outbound
contact centers that you might not have expected: