Company Name: Advanced Technology Consulting
Headquarters: West Chester, OH
Year Founded: 1999
Focus/Services: ATC is an independent IT consulting firm specializing in voice, networking, cloud and cybersecurity services. ATC has uniquely niched itself as a go-to advisor and solution identifier for complex IT decisions.
Specializations: Voice, Networking, Cloud, Security
ATC: PlanetOne is One of Our Most Valued Partners; Helping Us Navigate Uncharted Waters
ATC was founded in 1999 to provide outsourced telecommunications expertise. As a professional services firm, ATC consults businesses on the deployment of comprehensive networking and IT solutions that drive productivity and profitability.
“Over the past two decades, we have evolved from a broker model to a full-fledged next-gen IT consultancy,” says David Goodwin, Managing Partner, ATC. “Today, we help our clients solve an array of business and technology challenges. Yet, at the end of the day, we only see what we can see, and our success is driven by the relationships we have with other players in the industry. PlanetOne is a great example of this, and we have come to rely on them, as one of our most trusted advisors, to stay ahead of the technology curve.”
Goodwin adds, “As PlanetOne expands its expertise outside of the traditional telecom space, this has benefited our business tremendously. Recently, they added additional resources in mobility and IoT – two areas where we haven’t traditionally played.”
New Business Win Helps ATC Grow its Mobility Business
Earlier this year, ATC was approached by an organization looking to optimize, streamline and reduce the cost of their mobility solutions. The company provides Electronic Clinical Outcome Assessment (eCOA) solutions for the medical field.
“The inquiry requested support for 35,000 mobile devices, located both domestically and internationally,” says Goodwin. “This was an exciting opportunity that we knew could help further entrench us in the mobility space, so we called James Green, PlanetOne’s National Mobility Channel Manager, to get the ball rolling.”
Goodwin adds, “We knew the complexity of the situation called for supplemental resources. James worked with the PlanetOne team to help us assess the client’s current situation and recommend a solution that would best meet their objectives.”
PlanetOne and ATC Help eCOA Provider Streamline Mobility Management; Reduce Costs
Working alongside the PlanetOne team, ATC successfully completed an assessment of the eCOA provider’s current mobility solution and identified opportunities to drive cost savings, improve reporting and analytics, and simplify the management of mobile devices across the company.
“PlanetOne recommended a solution leveraging AT&T Jasper and eSquared Communications, an AT&T Jasper-approved partner,” says Goodwin. “This solution allows us to procure and manage the client’s data lifecycle moving forward, and helps to optimize their spend by alleviating overage costs and providing more data plan options. Further, through PlanetOne we were able to gain access to a team of professionals, well-versed in these solutions, in order to guide our client through the pre-sales, implementation and post-sales process to ensure they received exactly what they needed.”
Goodwin adds, “Our experience with AT&T Jasper and eSquared Communications has been a very positive one. Through the eSquared Communications portal, for example, we were able to provide an apples-to-apples comparison of their current spend, and leverage the business intelligence provided by the portal to analyze how their spend would be impacted moving forward, and uncover additional rate plans to further optimize that spend and reduce costs for the client.
The implementation of AT&T Jasper and eSquared Communications for the eCOA provider was virtually seamless. “From the time the contract was signed, and the management of the mobility and IoT solution transferred from the previous provider to eSquared Communications, it was a matter of days, not weeks,” says Goodwin. “We are especially grateful for the outstanding support we’ve received from eSquared Communications’ Stephanie Hankins, and other people on her team.”
Teaming with PlanetOne Drives Success; Protects Revenue Streams for ATC
The collaboration between ATC and PlanetOne on the mobility deployment for the eCOA provider is just one example of the success the two companies have experienced since teaming together in 2002.
“The voice, connectivity and cloud markets are constantly evolving,” says Goodwin. “Things can get complex pretty fast and it is often hard to keep up with changes as they happen. One of the things we like most about PlanetOne is that they serve as a beacon, helping us navigate previously uncharted waters, as was the case with the eCOA provider.”
Goodwin adds, “We can also rely on PlanetOne to have our best interests at heart. The team works really hard to protect our primary revenue streams, and are quick to escalate any issues that arise, from getting paid on time to quickly resolving technical issues. The bottom line is that they are one of our most valued partners – they are easy to work with and we truly enjoy our relationships with their entire team – from the top down.”
For more information on the PlanetOne Partner Program, visit https://www.planetone.net/partner-program/.