When taking on the important task of selecting of a cloud communications provider, be sure to ask these five questions. This will help you to reveal the best provider for your customer’s needs…
They are scrambling to keep up, squeezing every minute out of each day. Their customers are relentlessly demanding. Their competition is fierce and, more often than not, they don’t even see new competitors coming…
What’s the connection between a collaboration strategy and a diet plan? Both seem to be surrounded by plenty of advice and opinion. Both are healthy aspirations – for business and life….
As a Cloud Solutions Architect, my prime directive is to enable partners to grow their value within their client’s organizations. Our most successful partners are those that have shifted from “The Network Guy” to a role as a Technical…
Everybody talks about being a “trusted advisor,” and therein lies the problem: There’s far more talk than action. A lot of partners and providers still operate in a reactive versus proactive mode when it comes to the customer experience…
Virtualization is all about shifting to software to control the transport layer à la software and centralizing the controls while dividing the data plane. And of course, there are the benefits: reduced total cost of ownership, increased network…
Trust and loyalty are two currencies the channel relies on for growth, and yet sadly are frequently disregarded for more margin.
At PlanetOne, loyalty and trust are earned, expected and highly rewarded. We don’t have the time or desire to do business with people or organizations we can’t rely on to do right by every stakeholder in any deal…
Our industry’s race to zero has finally led to something I’ve expected for years – a master agent advertising a zero per-user cost. And now that it’s happened you have to ask, “What is the value we provide if the only way we can earn the business is to give the service away for free?”…
Most organizations recognize the importance of innovation in advancing their competitive position or improving their business processes. However, many may not recognize that successful innovation is built on a framework of component functions…
Software-defined networking (SDN) and network function virtualization (NFV) are helping businesses become more competitive. SDN and NFV provide freedom to flexibly manage networks. Further, adding or modifying virtual network functions (VNFs) can be as simple as downloading an app on a smartphone…