In business and in life, you must invest your time and the right resources to make things work. Good relationships simply do not happen by chance, and at PlanetOne, we know this to be especially true. That is why we have an entire team of people who are dedicate to, and passionate about, ensuring the success of our partners and providers.
I’ll say it. I’m done working from home. Maybe it’s because I’m 58 and have been going into an office for my entire career.
If you’re not familiar with Contact Center, or have tried to jump into it, you know it isn’t like selling MPLS or straight UCaaS. The acronyms alone can be frightening. But don’t be afraid – get stoked!
We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future.
In late 2019, NexusTek, a national managed IT service provider was approached by a large online educational institution with a complex ask – to upgrade its call center, contact management system and call center reporting infrastructure.
According to a study by Markets and Markets, the cloud-based contact center technology
market is predicted to reach a global value of $15.67 billion by 2022 at a 25.2% compound
annual growth rate (CAGR).
Looking to tap into that growth? Here are four unexpected benefits of cloud-based outbound
contact centers that you might not have expected: