New Research Reveals Business Benefits of Connecting Employee and Customer Engagement

Here’s a situation most people can relate to: You buy a product, and when it arrives, there’s something wrong with it—for instance, it was damaged in shipment or doesn’t operate as advertised. Mildly frustrated, you open the company’s mobile app to send a message but discover no such messaging capabilities exist. Next, you reach out through Facebook, but nobody answers. Finally, you bite the bullet and try to find the company’s service phone number on their website. Ten minutes after searching, you find it and call in.

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Newsletter | Q1 2019

From the CEO’s Desk

Never Better

We’re closing in on the first quarter of 2019, and the energy around PlanetOne has never been better. We kicked off the year with new relationships, a new series of incentive rewards and an incredible recognition in the online hit Amazon Prime’s “Self Made!” In case you missed it, check it out: https://bit.ly/2S82v3h. The team at Self Made did an amazing job capturing how we got started and why we’re the ones you trust to get it done.

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