Opportunity Knocks: Selling UCaaS to the Financial Services Industry

Selling UCaaS within the financial services vertical is not for the faint of heart. What other industry has as much personal data to protect or regulation landmines to avoid stepping on as FinServ? Despite these challenges, the FinServ industry offers a tremendous opportunity for UCaaS partners brave and savvy enough to navigate it.
The numbers suggest an industry ripe for UCaaS disruption…

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Cloud Tech

Is The Cloud Really Just Someone Else’s Computer?

“Is the cloud really just someone else’s computer?” Can an industry that is growing as fast as the cloud be the result of some ad gimmick? Amazon Web Services (AWS) reported results on April 25 showing that their sales grew to $7.7 billion compared to $5.44 billion in the same period last year. If AWS maintains this incredible growth over subsequent quarters, they could add $9.04 billion in revenue during a one-year period. The incremental revenue from AWS alone would be greater than the revenue that enabled Adobe to claim the #339 spot on the Fortune 500 list in 2019.

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New Research Reveals Business Benefits of Connecting Employee and Customer Engagement

Here’s a situation most people can relate to: You buy a product, and when it arrives, there’s something wrong with it—for instance, it was damaged in shipment or doesn’t operate as advertised. Mildly frustrated, you open the company’s mobile app to send a message but discover no such messaging capabilities exist. Next, you reach out through Facebook, but nobody answers. Finally, you bite the bullet and try to find the company’s service phone number on their website. Ten minutes after searching, you find it and call in.

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