New AI-powered platform provides PlanetOne channel partners with amplified business intelligence proven to generate greater revenue and deliver an elevated customer experience
Scottsdale, Ariz., September 13, 2021 – PlanetOne today announced the highly-anticipated arrival of Sentient. An industry first for the channel, PlanetOne’s new AI-powered, enterprise-grade platform is now generally available to all PlanetOne partners.
“Believe the hype,” said Ted Schuman, CEO, PlanetOne. “Sentient is here and working fast and smart to help our channel partners optimize their operations, better manage the customer experience, collaborate across the ecosystem and win big using amplified business intelligence.”
A “Never-Before-Seen” Sales Enablement and Engagement Platform Built for High Performers
Designed in-house, the business-building, proprietary platform offers PlanetOne partners real-time visibility and account-based business intelligence across their existing base of customers, as well as prospects. From sales funnel management to project management to commissions, PlanetOne MSPs, VARs and agents can use Sentient throughout the sales cycle and beyond including marketing, pricing and quoting, as well as uncovering and managing post-sale, cross-sale, up-sale opportunities.
“Sentient is live and working in real time to give our MSPs, VARs and agents access to everything they need to collaborate online, make smarter business decisions and execute,” said Jake Schuman, Vice President, PlanetOne and the mastermind behind the platform. “With Sentient online, PlanetOne channel partners gain an exclusive and significant business advantage that empowers them to market, sell and solve with greater confidence – leading to more at bats and wins for everyone.”
“In all my years in the channel, I have seen nothing like it,” said Rob Cook, Director of Unified Communications at MicroAge, who participated in the beta testing of Sentient. “With this new platform, PlanetOne has effectively helped us optimize sales, marketing and support overnight. With Sentient, we’re effortlessly tracking new opportunities and existing projects, Sentient delivers tremendous value that is saving our team time and resources, and helping us generate revenue faster, uncover new opportunities and overall operate more efficiently.”
Crystal Joramo, National Partner Manager, Avaya, said, “What I like best about Sentient is the user-friendly UI. It has a very clean, simple layout with all the functionality partners and vendors can use. It is paramount for us to adequately distribute up-to-date content, videos and incentives to the PlanetOne partner community. Sentient allows us to empower our partners with the right tools and resources so they can better serve their customers.”
Sentient’s Robust Data and Analytics Improve Forecasting Accuracy and Project Management
Sentient features the tools necessary to elevate partner’s forecasting capabilities. These include:
- Estimating revenues with an integrated rate sheet and calculator
- Viewing every opportunity in every stage of the sales lifecycle
- Seeing the big picture with calculated totals of all opportunities in every stage of the lifecycle by value, provider or product type.
Additionally, because Sentient provides detailed monitoring of each installation site, PlanetOne partners can leverage this data to identify, address and solve for any potential customer issues before they arise. “This simplified tracking process enables our partners to spend less time managing projects and more time focused on servicing their customers and growing their revenues,” added Jake Schuman.
PlanetOne partners can streamline their networking research through the Atlas feature within Sentient, which maps fiber routing and shows which providers are currently servicing buildings and other real-estate assets. Partners can also upload bulk addresses, choose only the providers they want to see, and then request a quote – all without leaving Sentient. This saves the partner time and speeds engagement. Later this year Sentient will add current and historical commissions payments to track trends in monthly revenues.
Building on the value PlanetOne provides to all partners, Sentient enhances customer touchpoints with co-brandable marketing materials. Cutting-edge resources exclusively curated by PlanetOne’s expert team allow partners to simplify the marketing process for a variety of solutions. Partners pick a document, load personal contact information, and export for easy sharing.
“Sentient has changed the game forever by paying attention to the details and amplifying business intelligence for every single partner and provider who engage, sell and win with PlanetOne,” concludes Chris Werpy, COO, PlanetOne. “Sentient brings greater efficiency, effectiveness and growth to our channel partners and providers.”
To learn more about Sentient, visit https://www.planetone.net/sentient/.
PlanetOne is the IT channel and telecom industry’s preferred business partner for identifying and delivering cloud-based and connectivity solutions to small and midsize businesses and enterprises. Headquartered in Scottsdale, Ariz., the industry pioneer is celebrated by Inc. Magazine as one of America’s Fastest Growing Private Companies and regarded as a top-performing partner for hundreds of telecom agents and channel partners nationwide. In 2018, PlanetOne was named one of the Best Places to Work by The Business Intelligence Group. Since 2017, the company has been honored as one of the “Nation’s 101 Best and Brightest Companies to Work For®” by the National Association for Business Resources. In 2015 and 2017, PlanetOne ranked No. 1 in the Phoenix Business Journal’s annual “Best Places to Work” survey, and has been recognized as one of Arizona’s largest privately-held companies as part of the Arizona Corporate Excellence (ACE) Awards program, since 2016. The award-winning PlanetOne Partner Program has also been included in CRN’s Connectivity Solutions Partner Program Guide and Cloud Partner Program Guides.
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