RAN Telecom Consulting helps large enterprises with complex IT challenges and deliver the desired business outcome through next-generation technology solutions.
Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA).
We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future.
In late 2019, NexusTek, a national managed IT service provider was approached by a large online educational institution with a complex ask – to upgrade its call center, contact management system and call center reporting infrastructure.
PlanetOne becomes newest UJET Master Agent adding hundreds of new solution providers to the UJET Partner Network
According to a study by Markets and Markets, the cloud-based contact center technology
market is predicted to reach a global value of $15.67 billion by 2022 at a 25.2% compound
annual growth rate (CAGR).
Looking to tap into that growth? Here are four unexpected benefits of cloud-based outbound
contact centers that you might not have expected: