New Research Reveals Business Benefits of Connecting Employee and Customer Engagement

Here’s a situation most people can relate to: You buy a product, and when it arrives, there’s something wrong with it—for instance, it was damaged in shipment or doesn’t operate as advertised. Mildly frustrated, you open the company’s mobile app to send a message but discover no such messaging capabilities exist. Next, you reach out through Facebook, but nobody answers. Finally, you bite the bullet and try to find the company’s service phone number on their website. Ten minutes after searching, you find it and call in.

5 MSP Moneymakers You Can’t Ignore

Your time is now. Internal IT departments are running lean and facing challenges they can’t handle alone. Move up market and you’ll find CIOs who want and need an IT business partner with the experience, expertise and scale to mind the mundane, care for the critical and support the strategic. If that partner is you – we are a good match.